Remote Support

ATS On-Demand Remote Support Options

(please contact us via phone/email or book a time yourself on our Facebook page before using the links provided)

On-Demand PC (Windows) Support:

Windows download

On-Demand Mac (Apple) Support:

Mac download

On-Demand iOS (Apple Mobile) Support:

iOS download (watch setup tutorial)

These services provided using SplashTop SOS.

After downloading, follow these steps: 

  1. Launch the downloaded program.
    It may be in your Downloads folder.
  2. Give the 9-digit number to your IT admin.

When you want to end the support session, be sure to quit the program.

This ensures your computer cannot be remotely accessed any more until you download and run the program again.

To current Managed Service Clients:

All of the above options apply to you as well, and additionally your can use the resources available on the ATS Customer Portal as well using the client login below:

client_login

View our Privacy Policy HERE