Every business needs support when it comes to IT. Your business depends on reliability and functionality to support your day-to-day operations. Leveraging a highly-skilled Managed Service provider is the best way to ensure your IT needs are always met without having to manage technical systems and tools in-house.
ATS is a Managed Service Provider (MSP) dedicated to helping you offload your IT needs remotely without all the risk and hassle. You can focus on your business and save time, money, and resources with our IT support and management
| Our Most Popular Plan! | |||
| Core | Success | Amplify | |
| Support | |||
| ATS Support Portal | |||
| 24/7 Monitoring | |||
| Live Help Desk | 8am-6pm EST | Mon-Fri | 8am-6pm EST | Mon-Sun | 24/7 |
| New Hires And Terminations | |||
| Office 365 or G Suite Management | |||
| Warranty Management | |||
| Mobile Device Management | |||
| Backup and Disaster Recovery | Additional | ||
| On-Premises Network Support | Additional | 8am-5pm EST | Mon-Sun | 24/7 |
| On-Premises User Support | Additional | 8am-5pm EST | Mon-Sun | 24/7 |
| Advanced Networking Support | Additional | ||
| Complex Application Support | Additional | ||
| IT Projects (New Work & Change Orders) | Additional | Additional | *Labor Only |
| Cybersecurity | |||
| OS Patch Management | |||
| App Patch Management | |||
| Anti-Virus | |||
| Advanced Cyber Security Monitoring | |||
| Advanced Cyber Security Monitoring | |||
| Management | |||
| Asset Management | |||
| Vendor Management | |||
| Strategic Business Reviews | |||
| Solutions Included | |||
| Webroot Anti-Virus | Webroot Anti-Virus, Acronis Cloud and Local Backup, Mail Protector Email Filtering, DropSuite Email Backup | Webroot Anti-Virus, Acronis Cloud and Local Backup, Acronis DR Cloud Storage Space (1TB), Mail Protector Email Filtering, DropSuite Email Backup, Microsoft 365 Standard, Cyber CNS V2 Vulnerability, Active Ongoing Assessments |
| Support | |
| ATS Support Portal | |
| 24/7 Monitoring | |
| Live Help Desk | 8am-6pm EST | Mon-Fri |
| New Hires And Terminations | |
| Office 365 or G Suite Management | |
| Warranty Management | |
| Mobile Device Management | |
| Backup and Disaster Recovery | Additional |
| On-Premises Network Support | Additional |
| On-Premises User Support | Additional |
| Advanced Networking Support | Additional |
| Complex Application Support | Additional |
| IT Projects (New Work & Change Orders) | Additional |
| Cybersecurity | |
| OS Patch Management | |
| App Patch Management | |
| Anti-Virus | |
| Advanced Cyber Security Monitoring | |
| Advanced Cyber Security Monitoring | |
| Management | |
| Asset Management | |
| Vendor Management | |
| Strategic Business Reviews | |
| Solutions Included | |
| Webroot Anti-Virus |
| Our Most Popular Plan! | |
| Support | |
| ATS Support Portal | |
| 24/7 Monitoring | |
| Live Help Desk | 8am-6pm EST | Mon-Sun |
| New Hires And Terminations | |
| Office 365 or G Suite Management | |
| Warranty Management | |
| Mobile Device Management | |
| Backup and Disaster Recovery | |
| On-Premises Network Support | 8am-5pm EST | Mon-Sun |
| On-Premises User Support | 8am-5pm EST | Mon-Sun |
| Advanced Networking Support | |
| Complex Application Support | |
| IT Projects (New Work & Change Orders) | Additional |
| Cybersecurity | |
| OS Patch Management | |
| App Patch Management | |
| Anti-Virus | |
| Advanced Cyber Security Monitoring | |
| Advanced Cyber Security Monitoring | |
| Management | |
| Asset Management | |
| Vendor Management | |
| Strategic Business Reviews | |
| Solutions Included | |
| Webroot Anti-Virus, Acronis Cloud and Local Backup, Mail Protector Email Filtering, DropSuite Email Backup | |
| Support | |
| ATS Support Portal | |
| 24/7 Monitoring | |
| Live Help Desk | 24/7 |
| New Hires And Terminations | |
| Office 365 or G Suite Management | |
| Warranty Management | |
| Mobile Device Management | |
| Backup and Disaster Recovery | |
| On-Premises Network Support | 24/7 |
| On-Premises User Support | 24/7 |
| Advanced Networking Support | |
| Complex Application Support | |
| IT Projects (New Work & Change Orders) | *Labor Only |
| Cybersecurity | |
| OS Patch Management | |
| App Patch Management | |
| Anti-Virus | |
| Advanced Cyber Security Monitoring | |
| Advanced Cyber Security Monitoring | |
| Management | |
| Asset Management | |
| Vendor Management | |
| Strategic Business Reviews | |
| Solutions Included | |
| Webroot Anti-Virus, Acronis Cloud and Local Backup, Acronis DR Cloud Storage Space (1TB), Mail Protector Email Filtering, DropSuite Email Backup, Microsoft 365 Standard, Cyber CNS V2 Vulnerability, Active Ongoing Assessments |
Important Notes:
The Core Plan does not include on-site server or user support. This plan includes remote support only.
The Success Plan does include on-site support, 8am-6pm EST | Monday-Sunday. This includes all support, including disaster recovery.
The Amplify Plan includes 24/7 remote support, 24/7 on-site support, and all IT Project labor.
The emergency response fee would only be applicable on Core and Success Plans for immediate same-day emergency response.
Billing:
Annual agreement with monthly billing for the amount defined per user plus any additional solutions and applicable taxes. Payment will be due upon the first of the month with a 15-day grace period.
